Reopening Thursday, 5/14 with normal business hours, curbside for all services. Here are some new procedures to expect:
Upon arrival, follow our signs in the parking lot and you will be greeted by a front desk staff member. A curbside attendant will come get your pet. Please stay in your vehicle at all times. We prefer if at all possible that your pet is in the back seat of your vehicle to keep with social distancing guidelines. Feel free to utilize a carrier if that keeps your pet safer.
Our staff will be wearing facemasks as well as gloves and/or washing their hands consistently throughout the day. We are also temperature testing staff members daily and following social distancing within our facility.
As a temporary policy, collars and leashes will stay with each owner and our curbside attendants will be using our leashes at drop-off/pickup. Our leashes are sterilized throughout the day.
Groomers will be calling each customer after drop-off for grooming instructions, once they have evaluated your dog.
All payments will be taken over the phone with one of our front desk staff members.
As a temporary policy, we will not be accepting belongings such as bedding or toys for Boarding pets. Please do still bring their food, medications, and treats.
If anyone in your household has been ill or exposed to COVID19, we ask that you do not bring your pet for services at this time.