General Questions
We welcome tours Monday through Saturday and it’s best to come between 10am – 4pm. This will allow you to see most of our boarding dogs in their appropriate play groups, and a quieter kennel for touring. You can also take a virtual tour of our facility if you are unable to stop to see us!
Dog Boarding
We offer raised beds and bedding in each suite but you are welcome to bring your dog’s own bed/bedding as well as toys. We also provide all food bowls and water bowls but if your dog uses a slow feeder at home, you are welcome to bring that as well. We recommend keeping your dog’s dies consistent with home, so please bring their own food to enjoy during their stay. We do offer house food for $3 a day. You can also bring treats from home or check out our Posh Perks including Bark Avenue treats, frozen yogurt and more available at check-in or online when booking your appointment.
Whether your dog is playing in a day camp playgroup or gets one-on-one human play time, all guests take potty breaks every two to three hours during the day.
Dogs that already come to day camp at The Posh Paw Resort are always allowed to join their normal day camp play groups while boarding. Other boarding dogs enjoy playtime with or without dogs depending on the results of a temperament test. Some breeds will be excluded from playgroups for others’ safety. All dogs will get playtime out of the kennel either with humans or in a playgroup.
Should your pet become ill while boarding with us, we will contact you first and then treat at a local vet if needed.
We ask that all of our boarders be dropped off at least an hour before we close to allow them time to settle in. During the week we have a late pick up fee of $10 that applies after 3pm. The late fee does not apply on Saturday or Sunday.
Dog Day Camp
Our day camp can be very busy at times and especially during the summer boarding months. We suggest you call ahead for day camp to ensure your dog’s playtime spot. It’s also a great idea to schedule a recurring appointment if you know your dog will be coming the same days each week.
Initially, we have your dog come for an introductory day camp visit for two hours (cost is $15). Not all dogs enjoy socializing and that is okay. Variables that can affect a dog’s ability or willingness to engage in day camp include age, breed type, and whether they prefer human interaction over dog play. At your first visit, we have you complete a day camp profile form so that we know more about your dog. We DO NOT allow any new dogs to enter our playgroups until we feel they are ready/comfortable and other dogs are accepting of them. Positive signs your dog is ready: likes to play with other dogs and likes new humans. Negative signs: not friendly with new humans or is dog or people aggressive.
Dog Grooming
A groom includes a bath, nail trim, cleaning of the ears, and a hair cut. Our groomers will meet with you at your appointment time and discuss options on the style of cut and any specials we have going on.
All prices are based on breed and condition of dog. You are welcome to call for a price based on breed, but the most accurate quote is when you meet with our groomer to evaluate your dog’s needs.
We typically are booked 3-4 weeks out. Remember you can also setup a reoccurring appointment to guarantee a day and time with your preferred groomer.
At each visit one of our groomers will meet with you at drop-off to discuss your options and decide upon the look and cut you desire.
Using the Customer Portal
You can purchase day camp packages from the convenience from your own home! You can log into the customer portal by clicking the purple button that says “Book Online- Boarding & Day camp” located in the top right corner. Once you are logged in, click on the purple button that says “Purchase Day camp Packages and Training Videos” on the top of the left side of the page. Once you have decided on which package/packages you want to purchase, click on the plus sign next to the price of the package you want. You will then be asked how many packages you want to buy. Once you have entered the amount and clicked “ok”, your shopping cart will then pop up at the top of your window. Click on the “Check out” button when you are ready. You will then be asked to enter your credit card information or be given the choice to use a card on file should there be one. Once you’ve completed your purchase you can then view your packages on the home screen of the customer portal.